Frequently asked questions
General questions
How do I sign up for a tour? ▾
Write us through the contact form or on WhatsApp. We confirm dates, group size, and the program. No deposit required.
What language are the tours in? ▾
Russian. Iván and Vika are native Russian speakers, living in Ushuaia since 2018. We can also guide in English and Spanish on request.
What is the maximum group size? ▾
Private tours — up to 3 people in our own car. For larger groups (4–11), we arrange a minibus — please ask at booking.
Is a deposit required? ▾
No. Payment is in cash (USD) or card on the day of the tour.
What if my flight is delayed? ▾
We track flights and stay in touch. The program is adjusted to your actual arrival time.
Is airport transfer included? ▾
Yes for most tours — the Ushuaia airport is 10–15 minutes from downtown. For separate transfers please ask.
Tour-specific
What's the weather in the channel in summer and winter? ▾
In Ushuaia, the main thing isn't the season — it's the wind. In summer (Dec–Mar) it's +10°C on the water, sometimes sunny but always windy. In winter (Jun–Aug) it's around 0°C, but the catamaran still runs. Bring a windbreaker, hat and gloves any time of year.
I get seasick. Will I be okay? ▾
The Beagle Channel is a strait between islands, not the open sea. The swell is minimal even with wind, which is why many people choose this trip as practice for the Drake Passage before Antarctica. You can bring pills just in case, but usually they're not needed.
Can we see whales? ▾
Not on this trip — whales are around Cape Horn and in the Drake Passage. Here we see sea lions, cormorants, sometimes Commerson's dolphins. But you see them close up.
What should I bring? ▾
A warm jacket, hat, gloves, a camera with a zoom (at least 200mm for the birds). Sunglasses — the UV index here is stronger because of the ozone hole. Water — there's coffee and snacks on board.
Can I go with kids? ▾
Yes, the trip is calm. Kids 5+ are fine. Under 5 — they get bored on deck, bring something to keep them busy.
When's the best time for penguins? ▾
November to March, the breeding season. In January–February the chicks are bigger and active, popping out of their burrows. In April the colony empties out, only adults remain. In winter (Jun–Aug) there are no penguins.
Can we touch the penguins? ▾
NO. The colony is a protected area. The trail is marked, minimum 2 meters from penguins. They approach by themselves if curious — that's their choice. Nests and eggs — absolutely not.
Is it really the only place? ▾
Yes. Martillo is the only island in the world where you can walk on foot right through a penguin colony. Everywhere else (Antarctica, Falklands, Chile) — only from a boat or a boardwalk. Here — a path through the colony.
10 hours — isn't that too much? ▾
It's a full day, yes. Morning — chacra with berries, lunch — fishing village (centolla), second half of the day — Harberton and penguins. Budget yourself for the day — don't shortchange.
What if there's a storm and the boat doesn't sail? ▾
Weather in Ushuaia can close the island in 30 minutes. If a storm cancels the boat — we do an alternative: longer Harberton, longer Almanza, an extra location. No one leaves without an experience.
Is it hard for someone not used to hiking? ▾
9 km round trip with 200 m of gain is at the level of "a regular park walk, just longer." The mud (always!) and the climbing pace add the difficulty. If you normally walk more than 5 km a day — you'll be fine.
What shoes do I need? ▾
Trekking boots with good grip, or at minimum sneakers you don't mind ruining [the mud is for real]. Gaiters welcome. There's no café on site, we carry everything.
Can I go with kids? ▾
Kids 7+ who can walk — yes. Smaller kids better in a backpack carrier or off-road stroller. Our Agata did the first km in Vanya's ergo-backpack.
When's the best time to go? ▾
December–March — dry, trail passable. April–May — golden lenga forests, empty trails, but mud. June–August — snow, you'll need snowshoes and a local guide.
What should I bring to the lagoon? ▾
Water (1.5 L), sandwiches, windbreaker, thermos with tea. Swimming? Possible if you're brave — the water is glacial, 4-6°C. I swam once. Once was enough.
What is the End of the World train? ▾
A 1995 narrow-gauge railway with a steam locomotive from England. Originally it carried prisoners from the old Presidio to the logging sites — now it carries tourists. 5 km through lenga forest, 50 minutes one way. Heated inside, large windows, audio guide.
Is the park worth a separate trip? ▾
YES. It's the southernmost national park on the planet, the only one in the world where the Andes meet the sea. Lapataia Bay is where Ruta 3 ends (the Pan-American Highway). You'll spend 5 minutes just on that signpost taking selfies.
The beavers — why the bad reputation? ▾
Canadian beavers were introduced in 1946 for the fur trade. The fur business didn't take off — but the beavers did. The population is 100,000+ now, they fell the lenga forests and change the hydrology. An eradication program has been running since 2008, without success.
Can you see the whole park in half a day? ▾
The main points — yes. Caleta Zaratiegui, Lago Acigami, beaver dams, train, Lapataia. For deeper trekking (Lago Roca, Cerro Guanaco — 4 hours) you need a full day.
What's important to know before going? ▾
The park is open year-round, but in summer (Nov–Mar) the trails are open, in winter part of them are closed. Entrance fee $25 USD for foreigners — included in my tour.
What does "4x4 expedition" mean? Real off-road? ▾
Yes. Part of the route is paved, but 1.5 hours is real off-road through the interior of the island: streams, mud, roots. Vehicle — Toyota Hilux or similar pickup with a winch. Safe, local driver, all under control.
What unusual things will we see? ▾
Beaver dams [invasive species], Yamana shell middens in the forest, guanacos, condors. Lago Fagnano is crossed by the Chile border — the far shore is already Chile. Largest lake in Tierra del Fuego — 105 km long.
If it rains — do we still go? ▾
We go. Rain is normal in Tierra del Fuego. Without it nothing would grow. I bring jackets and boots; the picnic moves to a tent. We only cancel for a storm, and that's rare.
Can I go with small kids? ▾
Kids 5+ — fine if they can handle 7 hours in a car with stops. Younger ones — it's tiring. I have child seats available.
What's for lunch on the picnic? ▾
Argentine asado: lamb or beef on the grill, chorizo, fresh bread, chimichurri, vegetables, fruit. Wine optional. I bring everything in the cooler, we cook on site.
How many people fit in the helicopter? ▾
Robinson R44 — 3 passenger seats plus the pilot. Everyone sits with a view through the wraparound glass. Headset with mic — you can hear the pilot and each other.
What if the weather is bad? ▾
If there's fog or strong wind, the flight is rescheduled. Tierra del Fuego has the most unpredictable weather on the planet. We notify you the day before, book an alternate date, or refund.
Is helicopter flying safe? ▾
Yes. HeliUshuaia is certified with ANAC license. Pilots are local veterans, 5,000+ flight hours. Aircraft serviced per Robinson schedule.
Can I bring kids? ▾
Kids age 4+ — yes, with parental consent. Under 2 — no (weight and safety). Max 3 passengers in R44, only one person per seat.
Which route to choose? ▾
7 min — over the city, Martial glacier and the Beagle. 15 min — adds the Río Olivia valley and Laguna Esmeralda. 30 min with landing — final wow, mountain landing with champagne. Depends on budget and priorities.
How long is the hike and how hard? ▾
7 km round trip, 600 m elevation gain (up to 1,050 m above sea level). 3-4 hours with a break at the top. Moderate-to-hard difficulty. First half — gentle trail in the forest. Second half — narrow trail on loose rock.
Can I do it without a guide? ▾
Technically yes — the trail is marked. But the weather changes in 30 min, there are spots where it's easy to go wrong, and in case of injury — no signal. With a guide it's safer, plus the story of the ice, forest and Tierra del Fuego.
Can I step on the glacier ice? ▾
NO. The Martial glacier is actively retreating, the ice is thinning, hidden crevasses. Since 2018 you officially can't go on the ice without a certified guide with ropes and crampons. We go up to the tongue — that's enough for the wow.
What footwear? ▾
Trekking boots mandatory (not sneakers). After the first km the trail is gravel and loose rock — in sneakers your feet will slide. Trekking poles welcome for the descent.
Cheapest of all — why? ▾
Because: no long transfer needed (the trail is 7 km from the center), no equipment required (just your legs), entry is free, and it's half a day. The cheapest wow-point in Tierra del Fuego — and one of the most powerful.
What is centolla? ▾
Centolla (Lithodes santolla) — the Patagonian king crab. Lives in the cold waters of the Beagle Channel and the Strait of Magellan. Up to 1.2 kg, a leg makes a full portion. Sweet meat, no "fishy" smell. Catch season Jul–Oct, but it's available year-round in restaurants from tanks.
Can we catch them ourselves? ▾
Locals can — on our tour you can pull a trap (trampa) near Almanza, but without a license you can't keep the catch. We eat what was bought from those with a license. It's part of the story.
How much does it cost in a restaurant? ▾
At Puerto Pirata in Almanza — $100-130 USD for a whole centolla for two. In Ushuaia in touristy places — $150-200 USD. Lunch is included in our tour.
What else to do at Harberton besides penguins? ▾
Acatushun museum — 2,800 marine mammals + 2,300 birds, collected by American biologist Rae Natalie Prosser (wife of a Bridges grandson). The 1886 family house, the sheep-shearing barn, the family cemetery, the trail to Thomas Bridges's grave.
If there's a storm and no boat to Martillo? ▾
We do an alternative: longer Harberton, longer Almanza, add a stop at Ruca Kellen chacra. The day gets even more packed.
Do I need experience? ▾
No. Drysuits, life jackets, instructor. 10 min training in the sheltered bay, then straight into the channel. 90% of our guests have no experience, no one has ever flipped.
What if I'm in poor shape? ▾
The kayaks are sit-on-top, paddling is easy, we set the pace. If it's tough for someone — we head back earlier. The tour isn't a marathon, more of a stroll.
How much time on the water? ▾
2.5 hours of active paddling + a hot cocoa stop. Distance about 5 km round trip along the shore. Never far from shore, always within sight.
What to wear? ▾
Under the drysuit — fleece or thermal underwear, warm socks, cap under hood (against sun and wind). Glasses on a strap, so you don't lose them. Gloves — we provide. Your own gear — just a swimsuit.
Can kids go? ▾
Kids 12+ in their own kayak, 8+ in the back seat of a tandem. Under that — no, per Prefectura rules. Pregnant — also no.
Who runs the tour? ▾
Vika — that's me. Local Russian-speaking guide with years of experience working in Ushuaia. I lead individually or in small groups up to 6 people.
Is it a good intro to the city? ▾
Yes, it's a classic start. Ideal on day one or two, before longer excursions (national park, penguins). That way you'll understand the context of everything you see next.
Can we go on foot or do we need a car? ▾
Car. We drive between points, get out and walk at each one. Ushuaia is compact but hilly — on foot in 2.5 hours you won't fit it all.
Good for kids? ▾
Yes. Kids enjoy the prison [real cells, the steam train in the yard], the maritime museum, the Martial viewpoint. Under 5 they get tired — shorter version is better.
Can we add the national park the same day? ▾
Yes. City tour in the morning (10:00–12:30) + national park in the afternoon (14:00–18:00) — good combo. But that day will be very packed.
Where is it? ▾
Cabañas Laguna Negra on the shore of Lake Fagnano — 110 km from Ushuaia, 2 hours by car via Paso Garibaldi. Wild place, nearest store 50 km away. Ideal for switching off.
What's in the tubs? ▾
Wood-heated hot tubs on the shore — wooden barrels with water heated by firewood under the tub. Temperature 38-40°C. 6-8 people per tub. Outside — the cold Tierra del Fuego air, the contrast is the therapy.
What's included in the stay? ▾
Wooden cabaña for 2-4 people with woodstove, bathroom, kitchen. Full board: breakfast, lunch (asado), dinner by the fireplace. Firewood and Wi-Fi included [Wi-Fi via Starlink, decent speed].
Can I bring kids? ▾
Kids 8+ — yes, if they can handle the drive and sit calmly in the tub for 20-30 min. Less entertainment for younger ones — the point here is silence.
What to bring? ▾
Swimsuit, flip-flops, warm clothes (evenings get cold), flashlight. Towels, bedding, robes — provided. If you want to hike — trekking boots.